The day after licensed staff leave, every key is returned or chased up

You assign the staff member their keys, zone badges, staff ID card and gaming floor uniforms; they sign the handover on their phone. On their leaving date, everything becomes due for return.

We reply within one working day. One-month trial, no commitment, no card details needed.

The position kit suggests, the head of department confirms: each suggestion is assigned with a click on ‘Assign’.
  • Restricted-area keys
  • Zone access badges
  • Staff ID cards
  • Pocketless gaming waistcoats
  • Radios and earpieces
  • Cash desk and slot system accounts

When the director responsible answers for every key

Today

  • A licensed staff member leaves

    Sunday, 4.10am: the seasonal gaming supervisor finishes his last shift. On Tuesday, the cage manager is looking for drop box key no. 7.

  • The duty manager’s bunch of keys

    Four duty managers work in rotation, each with some twenty keys, from the card cabinet to the gaming machines; who holds which is jotted down in a spiral-bound notebook kept at the cage.

  • The start of the season

    Easter Monday: 25 croupiers and guest services hosts on fixed-term contracts start on the same morning, and the linen room attendant gives out 50 embroidered waistcoats against a sign-out sheet.

  • A transfer within the group

    In April, an assistant gaming supervisor leaves the mountain resort casino for the group’s seaside casino, returns his badge to the wrong place and arrives with no record.

MyDotation

  • A licensed staff member leaves

    On the leaving date, keys, badge, staff ID card and uniforms become due for return, and a reminder lists the access to deactivate.

  • The duty manager’s bunch of keys

    Each key has a number and a QR label. The duty manager receives it against a signed acknowledgement; its record shows who holds it, and since when.

  • The start of the season

    The 25 records are imported by CSV or through the HR system API, leaving dates included; each handover, prepared in advance, is signed in the changing room on a phone.

  • A transfer within the group

    On transfer, his items are due back at the casino he is leaving; his record goes with him, and the new casino equips him with its own items.

The app, from the cage to the changing room

  1. MyDotation record for the DECT phone: one QR label per unit, 30 active, and unit DCT_001 out with Thomas Moreau
    One QR label per unit: 30 active, unit DCT_001 out with Thomas Moreau

    One label per key

    Keys, radios, badges, DECT phones: each unit carries a QR or barcode label and can be scanned with a smartphone, tablet or handheld scanner. Its record shows who holds it, the original handover and the condition recorded on return.

  2. MyDotation assignment acknowledgement to sign on a phone: service jacket, apron, name badge and locker key handed over to Inès Lefebvre
    The assignment acknowledgement, read and then signed on the staff member’s phone

    The acknowledgement, signed in the changing room

    The manager hands them the phone or tablet: the staff member reads the list of their units, ticks ‘Read and agreed’ and signs. The platform keeps the numbered acknowledgement for five years; they can find it in their staff portal with a one-time code and no password.

  3. MyDotation returns screen on a phone: one return 14 days overdue, three reminders sent
    Returns, from the soonest leaving date to the latest: one 14 days overdue, three reminders sent

    Returns, before clearance

    Once the leaving date has passed, each overdue return is shown in days, along with the reminders sent; you are also reminded of the badges, keys and accounts to deactivate. When everything is back or recorded as lost, you issue the clearance acknowledgement: the green light for final pay.

Four steps, from first day to leaving day

  1. 01AssignThe head of department assigns uniforms, badge and keys from the position kit; the kit suggests, the head of department confirms.
  2. 02PrepareThe linen room prepares the uniforms, security the badges, the cage manager or duty manager the keys; an email lets the staff member know.
  3. 03Hand overThe handover is signed on a phone, in the changing room or at the security office, with the condition of each unit.
  4. 04ReturnOn the leaving date, every unit becomes due for return; overdue returns show up and reminders go out on their own, until the clearance acknowledgement.
Raphaëlle Chenu, founder of MyDotation

A founder from back of house

Raphaëlle Chenu ran HR for five-star and Palace hotels on the French Riviera, then for a group of 250 staff. It wasn’t a gaming floor, but the things entrusted to staff and taken back were the same: master keys, badges, embroidered uniforms, keys that never come back, and Mondays spent chasing them by email. MyDotation grew out of that manual tracking, so that there is proof at the very moment something changes hands.

Raphaëlle Chenu – Founder, MyDotation

Three plans, for one casino or the whole group

Starter from €69, Essential from €99, Enterprise from €129 a month, based on average annual headcount; from Essential upwards, €25 a month for each site added, whether a casino or an adjoining hotel. A one-month trial, no commitment, no card details needed.

See plan details
  • Starter

    The complete foundation for digitising allocations and keeping every movement on record.

    from €69 a month

  • Essential

    Automate day-to-day running and connect your teams more closely.

    from €99 a month

  • Enterprise

    Oversee stock, scheduling and data in finer detail.

    from €129 a month

Price based on your average annual headcount. For a group, each additional site: +€25 a month (Essential and Enterprise). Annual subscription; one-month trial, no commitment, no card details needed.

A demo for your casinos, from head office to the changing room

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