The day after licensed staff leave, every key is returned or chased up
You assign the staff member their keys, zone badges, staff ID card and gaming floor uniforms; they sign the handover on their phone. On their leaving date, everything becomes due for return.
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- Restricted-area keys
- Zone access badges
- Staff ID cards
- Pocketless gaming waistcoats
- Radios and earpieces
- Cash desk and slot system accounts
When the director responsible answers for every key
| Challenge | Today | ![]() |
|---|---|---|
| A licensed staff member leaves | Sunday, 4.10am: the seasonal gaming supervisor finishes his last shift. On Tuesday, the cage manager is looking for drop box key no. 7. | On the leaving date, keys, badge, staff ID card and uniforms become due for return, and a reminder lists the access to deactivate. |
| The duty manager’s bunch of keys | Four duty managers work in rotation, each with some twenty keys, from the card cabinet to the gaming machines; who holds which is jotted down in a spiral-bound notebook kept at the cage. | Each key has a number and a QR label. The duty manager receives it against a signed acknowledgement; its record shows who holds it, and since when. |
| The start of the season | Easter Monday: 25 croupiers and guest services hosts on fixed-term contracts start on the same morning, and the linen room attendant gives out 50 embroidered waistcoats against a sign-out sheet. | The 25 records are imported by CSV or through the HR system API, leaving dates included; each handover, prepared in advance, is signed in the changing room on a phone. |
| A transfer within the group | In April, an assistant gaming supervisor leaves the mountain resort casino for the group’s seaside casino, returns his badge to the wrong place and arrives with no record. | On transfer, his items are due back at the casino he is leaving; his record goes with him, and the new casino equips him with its own items. |
Today
A licensed staff member leaves
Sunday, 4.10am: the seasonal gaming supervisor finishes his last shift. On Tuesday, the cage manager is looking for drop box key no. 7.
The duty manager’s bunch of keys
Four duty managers work in rotation, each with some twenty keys, from the card cabinet to the gaming machines; who holds which is jotted down in a spiral-bound notebook kept at the cage.
The start of the season
Easter Monday: 25 croupiers and guest services hosts on fixed-term contracts start on the same morning, and the linen room attendant gives out 50 embroidered waistcoats against a sign-out sheet.
A transfer within the group
In April, an assistant gaming supervisor leaves the mountain resort casino for the group’s seaside casino, returns his badge to the wrong place and arrives with no record.
A licensed staff member leaves
On the leaving date, keys, badge, staff ID card and uniforms become due for return, and a reminder lists the access to deactivate.
The duty manager’s bunch of keys
Each key has a number and a QR label. The duty manager receives it against a signed acknowledgement; its record shows who holds it, and since when.
The start of the season
The 25 records are imported by CSV or through the HR system API, leaving dates included; each handover, prepared in advance, is signed in the changing room on a phone.
A transfer within the group
On transfer, his items are due back at the casino he is leaving; his record goes with him, and the new casino equips him with its own items.
The app, from the cage to the changing room

One QR label per unit: 30 active, unit DCT_001 out with Thomas Moreau One label per key
Keys, radios, badges, DECT phones: each unit carries a QR or barcode label and can be scanned with a smartphone, tablet or handheld scanner. Its record shows who holds it, the original handover and the condition recorded on return.

The assignment acknowledgement, read and then signed on the staff member’s phone The acknowledgement, signed in the changing room
The manager hands them the phone or tablet: the staff member reads the list of their units, ticks ‘Read and agreed’ and signs. The platform keeps the numbered acknowledgement for five years; they can find it in their staff portal with a one-time code and no password.

Returns, from the soonest leaving date to the latest: one 14 days overdue, three reminders sent Returns, before clearance
Once the leaving date has passed, each overdue return is shown in days, along with the reminders sent; you are also reminded of the badges, keys and accounts to deactivate. When everything is back or recorded as lost, you issue the clearance acknowledgement: the green light for final pay.
Four steps, from first day to leaving day
- 01AssignThe head of department assigns uniforms, badge and keys from the position kit; the kit suggests, the head of department confirms.
- 02PrepareThe linen room prepares the uniforms, security the badges, the cage manager or duty manager the keys; an email lets the staff member know.
- 03Hand overThe handover is signed on a phone, in the changing room or at the security office, with the condition of each unit.
- 04ReturnOn the leaving date, every unit becomes due for return; overdue returns show up and reminders go out on their own, until the clearance acknowledgement.

A founder from back of house
Raphaëlle Chenu ran HR for five-star and Palace hotels on the French Riviera, then for a group of 250 staff. It wasn’t a gaming floor, but the things entrusted to staff and taken back were the same: master keys, badges, embroidered uniforms, keys that never come back, and Mondays spent chasing them by email. MyDotation grew out of that manual tracking, so that there is proof at the very moment something changes hands.
Raphaëlle Chenu – Founder, MyDotation
Three plans, for one casino or the whole group
Starter from €69, Essential from €99, Enterprise from €129 a month, based on average annual headcount; from Essential upwards, €25 a month for each site added, whether a casino or an adjoining hotel. A one-month trial, no commitment, no card details needed.
See plan detailsStarter
The complete foundation for digitising allocations and keeping every movement on record.
from €69 a month
Essential
Automate day-to-day running and connect your teams more closely.
from €99 a month
Enterprise
Oversee stock, scheduling and data in finer detail.
from €129 a month
Price based on your average annual headcount. For a group, each additional site: +€25 a month (Essential and Enterprise). Annual subscription; one-month trial, no commitment, no card details needed.
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Frequently asked questions
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